Privacy Policy — The White Fashion Shop

Effective Date: 1 November 2026
Valid Until: 1 November 2027
Last Updated: 27 October 2026

The White Fashion Shop ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use our website, how we use and protect it, and the choices and rights you have.

This Policy is designed in line with the Nigeria Data Protection Act 2023 (NDPA) and internationally recognised data protection principles, including the EU and UK General Data Protection Regulation (GDPR) for customers who shop with us from those regions.

1. who we are

The White Fashion Shop is an online fashion store based in Lagos, Nigeria, specialising exclusively in white fashion. We are the controller of the personal information described in this Policy.

2. information we collect

Information you give us:

Account details, such as your name, email address and password
Contact details, such as your phone number and delivery address, city and country
Body measurements and sizing preferences you save or submit with an order
Design photos and instructional notes you upload for custom or bulk orders
Order details, including products, quantities, sizes and payment method chosen

Messages you send us through WhatsApp, email or other contact channels.

Information collected automatically:

Items placed in your shopping bag while signed in

Basic technical information, such as browser type, device and pages visited, used to keep the website working and secure.

We do not store your full debit card details on our website. Card payments are completed through a secure payment link provided by our payment partner.

3. how we use your information

We use your information to:

Create and manage your account
Process, produce and deliver your orders
Make garments to your measurements and design instructions
Prepare and send quotes for custom and bulk orders
Confirm payments and prevent fraud
Provide customer support and order updates, including via WhatsApp
Remind you about items left in your bag
Improve our products, website and services

Meet our legal, tax and accounting obligations.

4. legal basis for processing

We process your personal information on the following grounds:

Performance of a contract, to fulfil the orders you place
Your consent, for example when you upload design photos or choose to receive messages
Our legitimate interests, such as preventing fraud and improving our services

Compliance with legal obligations.

Where we rely on consent, you may withdraw it at any time.

We do not sell your personal information. We only share it where necessary with:

Delivery and courier companies, to deliver your order
Payment providers, to process your payment
Technology and hosting providers that help us run the website

Professional advisers and authorities where required by law.

These parties may only use your information to provide services to us or as required by law.

6. international transfers

Some of our service providers may store or process information outside Nigeria. Where this happens, we take reasonable steps to ensure your information receives an adequate level of protection.

7. data retention

We keep your information only for as long as needed for the purposes described in this Policy. Order and payment records are kept for as long as required for accounting and legal purposes. Measurements and design photos are kept while your account is active or until you ask us to delete them.

8. data security

We use reasonable technical and organisational measures to protect your information, including encrypted connections, access controls and private storage for uploaded photos. No system is completely secure, so please keep your password confidential.

9. your rights

Subject to applicable law, you have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information
Object to or restrict certain processing
Request a copy of your information in a portable format
Withdraw consent at any time

Lodge a complaint with the Nigeria Data Protection Commission or your local data protection authority.

You can update your profile and measurements at any time from your dashboard. To exercise any other right, contact us using the details below.

10. cookies and local storage

We use essential browser storage to keep you signed in and to remember the items in your shopping bag. We do not use advertising cookies.

11. children

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

12. changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date.

13. contact us

For privacy questions or requests, please contact us:

The White Fashion Shop
Website: white-edit-studio.lovable.app
Phone/WhatsApp: +2349030043063
Business Address: 1, Alhaja Sidikat Abubaka St, Yakoyo, Ojodu Berger, Ikeja, Lagos, Nigeria